There are grammar mistakes, spelling mistakes, punctuation mistakes, mistakes in the order of the paragraphs, and also mistakes in the lay-out. Work in pairs and see how many you can find!

19 avenue road
Ealing W6 OER

Majestic Hotel
Hampshire HR4 PMT

The nineteenth of January

dear Julia Rambert,

I am interesting in the job of Waitress advertised on "Metro" this morning and I am enclosing a copy of my CV.

I hope you will consider my application carefuly and I look forward to hear from you.

I am working as waitress in my own country since five years before I came here and my former employer can provide you with a referee.

I imagine that you cater mainly for overseas tourists so I belief my language skills would be usefull. In addition to speak both portuguese and english, I also can understand spanish.

yours faithfully,

Maria Chagas

Maria Chagas


A N S W E R  

19 Avenue Road
Ealing W6 OER

The Majestic Hotel
Hampshire HR4 PMT


Dear Julia Rambert,

I am interested in the job of Waitress advertised in "Metro" this morning and I am enclosing a copy of my CV.

I worked as a waitress in my own country for five years before I came here and my former employer can provide you with a reference.

I imagine that you cater mainly for overseas tourists so I believe my language skills would be useful. In addition to speaking both Portuguese and English, I can also understand Spanish.

I hope you will consider my application carefully and I look forward to hearing from you.

Yours sincerely,

Maria Chagas

Maria Chagas



A LOVE LETTER >> to someone you've known for a while

1735 Stanton Ave.
Richmond, VA 22045

May 15, 2006

My Dear Cheryl,

Loving you is so easy.

There are so many reasons why I love you…

The little things you do, the simple gestures you make, the feelings and thoughts that you share with me. I adore the way you look, the way you move, and your infectious smile.

There are so many things to love about you!

Do you know I love it when you daydream and you think no one is watching?

Do you know I love the way your eyes sparkle when you tell a funny story?

Do you know that I love the shape of your ears?

Do you know I love to watch you sleep?

I could go on and on.

It's important to me that you know that I love you - and how much I love you.

So whatever it is that you are doing, thinking or saying, as you go about your day -- know that I am there with you, loving you.

Much Love,


A ROMANTIC LOVE LETTER >> to someone after a special evening (or date)

11017 Ashley Dr.
Rockville, MD 21547

September 5, 2006

Dear Robert:

I was just reminiscing about Saturday evening; it was such a perfect night.

The subtle breeze made me shiver from time to time, but I'm so glad they had a table for us outside. What a wonderful way to spend an autumn evening.

Sitting across the table from you, listening to your fascinating stories, I was mesmerized.

You're so passionate and intense when you speak of the things you love. I find that so attractive.

The wine you selected was perfect. Sipping it from the delicate glass enhanced the taste and it warmed my body as it filled up my insides.

Dinner was sumptuous. The pasta was so flavorful; I savored every bite, sucking each strand of linguini slowly through my pursed lips as I listened to you speak.

It was a luscious meal, and you were a delicious date.

I loved it after dinner when we sat there gazing into each other's eyes sipping our wine. After each sip, the subtle taste of wine lingered on my lips, and I licked them so slowly, catching every last drop. And when you touched my lip with your finger, capturing that one drop of wine that I missed, and then licked your finger, a tingling sensation flooded my entire body.

After dinner, as we walked along the sidewalk hand-in-hand, I realized just how much I love being with you, sharing a meal with you, talking with you, and being a part of your life.

Love and affection,


LETTER OF WELCOME >> to a new community member

1350 Carling Ave.
Ottawa, ON, K2P 1P7

April 10, 2007

Mr. Peter Lawrence
1350 Carling Ave., Suite 1204
Ottawa, ON, K2P 1P7


Dear Peter Lawrence:

As Administrator for the Mountain Vista Residents Association I would like to welcome you as a new member of our community. As a longtime resident I am sure that you will enjoy living here. Below are some administrative and contact details on the operations of the common facilities.

Administration Office
The Administration Office off the main lobby is open weekdays from 10:30 a.m. to 6:30. p.m. The phone number is (613) 232-4985.

Health Club
The exercise room and whirlpool are open from 7:30 a.m. to 9:30 p.m., 7 days a week.

Squash Courts
The two squash courts are accessible during the same hours as the Health Club. Courts must be booked in advance using the sign-up sheet outside the office. A new sign-up sheet is posted at 10:30 a.m. each day to book courts for the following day only.

Swimming Pool
The outdoor pool is open daily from 7:30 a.m. to 9:30 p.m.; from May 15th to September 30th.

Party Room
The party room may be booked for special events through the Administration Office at (613) 232-4985. A $100 damage deposit is required with each booking.

The general emergency number is 911. However, for any building-related emergencies please call the special emergency beeper number at (613) 232-4300 and leave a message. Someone should get back to you within the hour.

At Mountain Vista we take pride in the cooperative and considerate way in which our community operates. We ask you to join us in that spirit of cooperation as you enter this community.

Please feel free to call me at (613) 233-9210 if you have any questions.

Yours Sincerely,

Frank Higgins

LETTER OF CONDOLENCE /CONDOLENCE LETTER >> to an acquaintance or colleague, ideally, personal Letters of Condolence should be hand-written

75A Fairmont Ave.
Toronto, ON
M5W 1F2

August 18, 2006

Dear Robert:

I would like to express my sincere condolences on the recent passing of your father. Pamela and the children also send their thoughts and prayers to you and your family at this difficult time.

Although I didn't know your dad that well, on the half dozen or so occasions that I spent time in his company over the years, I did come to realize his great kindness and compassion towards those less fortunate than him. And I do know that he was very highly respected throughout this community and profession, and his good works changed the lives of many.

You were truly fortunate to have such a man as a model in your life.

As you know, it was not that long ago that my own father passed away, so I have some idea of what you and your family are going through. No comfort is quite enough to replace the loss.

Please pass my deepest sympathies on to your mother, and brother, and sister, and to all of your father's grandchildren.

Very sincerely,

Gord Henderson

How to Write a Business Letter

There are many different reasons for writing a business letter. However, most business letters follow some general guidelines as described below

Here's How:

  1. Use block style - do not indent paragraphs.
  2. Include address of the person you are writing to at the top of the letter, below your company address.
  3. After the address, double space and include date
  4. Double space (or as much as you need to put the body of the letter in the center) and include the salutation. Include Mr. for men or Ms for women, unless the recipient has a title such as Dr.
  5. State a reference reason for your letter (i.e. "With reference to our telephone conversation..."
  6. Give the reason for writing (i.e. "I am writing to you to confirm our order...")
  7. Make any request you may have (i.e. "I would be grateful if you could include a brochure..."
  8. If there is to be further contact, refer to this contact (i.e. "I look forward to meeting you at...")
  9. Close the letter with a thank you (i.e. "Thank you for your prompt help...")
  10. Finish the letter with a salutation (i.e. "Yours sincerely,")
  11. Include 4 spaces and type your full name and title
  12. sign the letter between the salutation and the typed name and title
  1. Keep the letter brief and to the point
  2. Do not use shortened verb forms - write them out (i.e. "don't instead of do not")
  3. Always keep a copy of correspondence for future reference

Business Email Basics

Example 1: Formal


I read on your web site that you offer Music CD copying for large quantities of CDs. I'd like to inquire about the procedures involved in these services. Are the files transferred online, or are the titles sent by CD to you by standard mail? How long does it usually take to produce approximately 500 copies? Are there any discounts on such a large quantity?

Thank you for taking the time to answer my questions. I look forward to your response.

Jack Finley
Sales Manager, Young Talent Inc.
(709) 567 - 3498

Example 2: Informal

At 16.22 01/07/2002 +0000, you wrote:

> I hear you're working on the Smith account. If you need any information don't hesitate to get in > contact with me.

Hi Tom,

Listen, we've been working on the Smith account and I was wondering if you could give me a hand? I need some inside information on recent developments over there. Do you think you could pass on any information you might have?



Peter Thompsen
Account Manager, Tri-State Accounting
(698) 345 - 7843

Important Points to Remember

Sample Letters of Recommendation

Sample Letter of Recommendation for Employment

To Whom It May Concern:

It is with great privilege that I write to you in recommendation of Marty McFly. Until recently, I have been Marty’s direct supervisor. I have found him to be a pleasant, generous person who is never afraid to take on a challenging task. He has been one of our most dedicated employees.

Marty is an independent, self directed person who is able to communicate effectively and meet even the most demanding challenges. During his three year tenure here, he set an unprecedented record in portfolio growth. Marty’s stock picks averaged returns 500% higher than the S&P, much to our competitors dismay.

While his on the job performance has been nothing less than stellar, Marty has also become a close friend to many of us. We pride ourselves on our corporate values and close knit community, and in this area he truly shines. Marty, along with his father George, have organized many family picnics complete with story telling and live music. Marty is not only gifted in his uncanny ability to foresee growth opportunities, he is also a very talented musician!

Though we are all deeply disappointed to lose Marty, I highly recommend him for employment with your organization. He is a team player, a great person and an absolute financial genius.

Best Regards,

Scrooge McDuck
McDuck Financial Services

Sample Character Reference Letters

Dear Mr. McDuck,

I have known Gilbert Lowell for 20 years. He has been a friend, a confidant and a business partner. Just recently, my wife and I named him the god father of our new born son.

Gilbert is incredibly intelligent and is an amazing leader. I first met Gilbert when he was the president of my college fraternity, Lambda Lambda Lambda. Not only did he led our chapter to academic success, but we also managed to take control of the Greek Council under his direction. After graduation, Gilbert and I became business partners and started a small calculator accessory manufacturer. His financial intelligence as well as his leadership have made our firm the 2nd largest vendor at the Brevard County Super Flea every Sunday afternoon.

It is with great pleasure that I write to you in recommendation of Gilbert Lowell. He is a honest, caring individual who will make an extremely valuable asset to your organization.

If you have any questions, please do not hesitate to contact me.


Fred Palowakski
Friend of Gilbert Lowell

Sample Recommendation Letter for Graduate School

To Whom It May Concern:

It gives me immense pleasure to write in recommendation of Alvin Seville for admission to your graduate program in Applied Mathematical Marketing. I have known Alvin for three years, and have instructed him in four separate courses. I have also served as Alvin’s academic adviser for the last two years.

Alvin has routinely ranked in the top 10% of his class, and is consistently one of the top students in each of his individual courses. He is hardworking, energetic and curious. I have no doubt that he will succeed in his future academic endeavors.

Last semester, Alvin and his brother Theodore presented their mathematical model for determining sales patterns amongst video game magazines. Not only did this project earn him top honors, Barnes & Noble took notice and has now hired Alvin on for a summer internship. This project was carried out during the course of one semester, demonstrating Alvin’s strong work ethic.

I have no doubt that Alvin will make a tremendous impact on the world at large. I am positive he will make outstanding contributions to your program.


Dr. Rebecca Miller
Professor, University of Central Florida